It is Tremendous Leadership's policy to respect our visitors privacy. Please see our full Privacy Policy for complete information. This summary is provided simply as a convenience to inform you how we handle personally-identifiable information.
Certain visitors to Tremendous Leadership's website choose to interact with Tremendous Leadership in ways that require Tremendous Leadership to gather personally-identifying information. The amount and type of information that Tremendous Leadership gathers depends on the nature of the interaction. Those who engage in transactions with Tremendous Leadership are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.
In each case, Tremendous Leadership collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Tremendous Leadership. Tremendous Leadership does not disclose personally-identifying information other than as described in our complete privacy policy.
Our visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
DAMAGED/DEFECTIVE ITEMS
We will gladly replace a damaged or defective item with a new copy of the same item. We will send a new item upon receipt of the old one and will reimburse your postage.
REFUNDS
We will gladly refund your purchase price (merchandise cost only) within thirty days of purchase and with receipt of item in new, saleable condition. (Please note that DVDs, CDs, audio and video cassettes, computer software, and other media are refundable ONLY if unopened).
E-Products
E-Products such as downloadable MP3's or PDF E-books are not returnable or refundable.
Please see our full Shipping/Return Policy Page for details on how to initiate a return.
