What to Do When the Heat is On!

What to Do When the Heat is On!

Tracey Jones
I am conducting interviews for my doctoral research on how organizations handle crises and how leaders and followers can best navigate the turmoil into smoother waters. I am learning so much about how people perceive events and how their internal coding processes these events into outcomes. Although many of us are conflict avoidant, the fact is conflict is a healthy part of our daily existence. When done well, it can push us outside our comfort zone, enlighten us so we can actually change our minds, and allow us to reconstruct and restore what may be lacking in our lives.

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