Tremendous Tracey

My father, Charlie "Tremendous" Jones, believed the bedrock of a tremendous life was rich dialogue. So I pay close attention when someone drops the "Q" from "Q&A". When you ask a fair, honest question and the room turns on you instead of answering it, that reaction tells you everything. Here's what the military, a board meeting, and an auditor's wisdom taught me about asking the hard question the right way.