Tremendous Tracey

How to Issue a Tremendous Apology

How to Issue a Tremendous Apology

Tracey Jones
They say that the only two things certain in life are death and taxes, but I might add another—mistakes. Leaders are not infallible; we make our fair share of omissions, offenses, and oversights in all areas of our lives. But take heart, even the most egregious events can be turned into learning experiences and opportunities for growth if they are acted upon swiftly and sincerely.

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Dr. Tracey C. Jones

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