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Throughout my leadership journey, I’ve heard one constant refrain--people are your greatest asset because they have within them the mind, heart, and spirit to do great things. Having worked with thousands of individuals over the past forty years of my professional life, I used to think, “well, that depends on which people you're talking about." Which brings us to the genuine question, is there an innate great encoded in every single human being? Do we have the seeds of success embedded into our DNA waiting patiently for the trigger that causes them to begin manifesting? I used to think the answer was ‘no,' but now I see it is ‘yes.'
I am conducting interviews for my doctoral research on how organizations handle crises and how leaders and followers can best navigate the turmoil into smoother waters. I am learning so much about how people perceive events and how their internal coding processes these events into outcomes. Although many of us are conflict avoidant, the fact is conflict is a healthy part of our daily existence. When done well, it can push us outside our comfort zone, enlighten us so we can actually change our minds, and allow us to reconstruct and restore what may be lacking in our lives.
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